Meet the OP360 Team

The leaders of our company are entrepreneurs who have built a team rooted in creativity, agility, deep expertise, and innovative thinking. Our unique ability to provide our clients with the best BPO solutions comes from decades of experience as both buyers and providers of BPO.

We have consciously built a diverse team and are proud of the people that make up OP360.

Tim Boylan

CEO and Founder

Ben Roberts

President and Chief Operating Officer

Jesseth Sy Nalus

SVP, Global Finance

Aaron Fischer

Chief Revenue Officer

Sam Collier

Chief Information Officer

Carolyn Gambito

Sr. Director, Operations

David Highbloom

Chief Administrative Officer

Erna Rubillos

SVP, Global Human Resources

Mark Ellis

Chief Financial Officer

Josh Corson Profile Photo

Josh Corson

SVP, Data Science & Analytics

Kenifet Porter

Director, Global Client Services

Ellen Mae Garcia

Sr. Director, Finance

Dahlia De Guzman

Sr. Director, Finance

Ganesh Ranganathan

SVP, Operations

Jessica Calise

VP, Marketing

Branden Doyon

VP, Sales

Rose Barcelo

Director, Operations

Atty. Tess Tan

Sr. Director, Legal & Compliance

Joseph Lofranco

Sr. Director, IT

Michael Dutton

Director, Global Client Services

Michael O’Neil

VP, Sales

Tom Moskal

VP, Global Client Services

Megan Bassler

VP, Strategic Partnerships

Eric Pontillo

Director, Operations

Johnny Follin

VP, Global Implementations & PMO

Melissa Hausser

Director, Event Marketing

Oscar Gil

Assoc. Director, Operations

Diana Bartulin

Director, Operations

Josh Nutter

VP, Sales

Brian Nepangue

Assoc. Director, Training, Qlty. & Dev.

Kelsey Meckes

Director, Global Client Services

Chad Jumalon

Global IT Director

Ryan Orlanes

Sr. Director, Operations

Aravind Kumar

SVP, Client Operations

Felice Marie Uytengsu

Director, Operations

Elkin Ventura

Assoc. Director, Operations

Russel Capatoy

Director, Operations

Joy Bragat

Director, Operations

Jillian Ortiz

Assoc. Director, Operations

Jacqueline Mistretta

Assoc. Director, Strategic Partnerships

Eden Agustin

Director, Operations

Brigett Pineda

Assoc. Director, Business Intelligence

OP360 Advisors Banner

The 360Advisor program is a networking consortium that brings together Customer Experience experts from across the BPO, industry, and provider landscape.

OP360 Advisors Banner

The 360Advisor program is a networking consortium that brings together Customer Experience experts from across the BPO, industry, and provider landscape.

The Ultimate Guide to Elevating Your Customer Experience
Discover how the powerful blend of AI and human expertise revolutionizes engagement, boosts revenue, and keeps you steps ahead of the competition.
The Ultimate Guide to Elevating Your Customer Experience
Discover how the powerful blend of AI and human expertise revolutionizes engagement, boosts revenue, and keeps you steps ahead of the competition. Download it now!
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