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Joy Bragat

Sr. Site Director

Joy Bragat is a seasoned operations executive with over 16 years of comprehensive experience in the BPO industry. She brings exceptional expertise in strategic leadership, operational excellence, and client success across diverse industries including telecommunications, healthcare, entertainment, and retail.

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Authored by The OP360 Team

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Ben Roberts​

President and Chief Operating Officer
United States

Honey Elorde

Director, Workforce Management
Philippines

Ganesh Ranganathan

SVP, Operations
India
Brigett Pineda

Brigett Pineda

Assoc. Director, Business Intelligence
Philippines
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The Ultimate Guide to Elevating Your Customer Experience
Discover how the powerful blend of AI and human expertise revolutionizes engagement, boosts revenue, and keeps you steps ahead of the competition.
The Ultimate Guide to Elevating Your Customer Experience
Discover how the powerful blend of AI and human expertise revolutionizes engagement, boosts revenue, and keeps you steps ahead of the competition. Download it now!
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