Meet the OP360 Team

Lean, Strategic Leadership

Our organizational model distributes roles, responsibilities, and authority to the proven markets we operate in. We are led by a diverse team of entrepreneurs who have rooted in OP360 their creativity, agility, deep expertise, and innovative thinking. Our unique ability to provide our clients with the best BPO solutions comes from decades of experience as both buyers and providers of BPO.

leadership roles held by women
0 %
of management in countries where we operate
0 %
US-based
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Tim Boylan

CEO and Founder

US

Ben Roberts

President and Chief Operating Officer

US

Jesseth Sy Nalus

SVP, Global Finance

Philippines

Aaron Fischer

Chief Revenue Officer

US

Josh Corson Profile Photo

Josh Corson

SVP, Data Science & Analytics

US

Sam Collier

Chief Information Officer

US

Jamie Salazar

SVP Operations and
Philippines Country Manager

David Highbloom

Chief Administrative Officer

US

Erna Rubillos

SVP, Global Human Resources

Philippines

Mark Ellis

Chief Financial Officer

US

Carolyn Gambito

Sr. Director, Global Client Services

Philippines

Kenifet Porter

Director, Global Client Services

US

Ellen Mae Garcia

Sr. Director, Finance

Philippines

Dahlia De Guzman

Sr. Director, Finance

Philippines

Ganesh Ranganathan

SVP, Operations

US

Jessica Calise

VP, Marketing

US

Branden Doyon

VP, Sales

US

Atty. Tess Tan

Sr. Director, Legal & Compliance

Philippines

Joseph Lofranco

Sr. Director, IT

US

Michael Dutton

Director, Global Client Services

US

Michael O’Neil

SVP, Strategic Accounts

US

Tom Moskal

VP, Global Client Services

US

Johnny Follin

VP, Global Implementations & PMO

US

Melissa Hausser

Director, Event Marketing

US

Oscar Gil

Assoc. Director, Operations

Colombia

Nathalie

Nathalie Torralba

Assoc. Director, Operations

Philippines

Josh Nutter

VP, Sales

US

Brian Nepangue

Assoc. Director, Training, Qlty. & Dev.

Philippines

Kelsey Meckes

Director, Global Client Services

US

Chad Jumalon

Global IT Director

Philippines

Ryan Orlanes

Sr. Director, Operations

Philippines

Aravind Kumar

SVP, Client Operations

US

Felice Marie Uytengsu

Director, Operations

Philippines

Russel Capatoy

Director, Operations

Philippines

Joy Bragat

Director, Operations

Philippines

Elkin Ventura

Assoc. Director, Operations

Philippines

Jillian Ortiz

Assoc. Director, Operations

Philippines

Jacqueline Mistretta

Assoc. Director, Strategic Partnerships

US

Brigett Pineda

Assoc. Director, Business Intelligence

Philippines

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The 360Advisor program is a networking consortium that brings together Customer Experience experts from across the BPO, industry, and provider landscape.

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The Ultimate Guide to Elevating Your Customer Experience
Discover how the powerful blend of AI and human expertise revolutionizes engagement, boosts revenue, and keeps you steps ahead of the competition.
The Ultimate Guide to Elevating Your Customer Experience
Discover how the powerful blend of AI and human expertise revolutionizes engagement, boosts revenue, and keeps you steps ahead of the competition. Download it now!
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