Jessica has been living and breathing marketing for over 20 years, specializing in strategies that ensure client success. A creative leader and skilled communicator with experience in digital products, end-user engagement, and innovative B2B and B2C solutions, Jessica is able to efficiently guide OP360’s go-to-market positioning as a leading BPO that offers “a better way to outsource” by working closely with the Sales team in understanding the client and customer journey at every stage.
Tom’s extensive experience in the customer service industry ensures that each and every client relationship at OP360 is successful and always equipped for growth. Tom’s career in outsourcing spans 17 years, throughout which he has held a number of roles, including Customer Service Representative, Supervisor, Contact Center Manager, and Account Manager, before heading OP360’s talented Client Services team.
The Ultimate Guide to Elevating Your Customer Experience
Discover how the powerful blend of AI and human expertise revolutionizes engagement, boosts revenue, and keeps you steps ahead of the competition.
The Ultimate Guide to Elevating Your Customer Experience
Discover how the powerful blend of AI and human expertise revolutionizes engagement, boosts revenue, and keeps you steps ahead of the competition. Download it now!
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