24/7 Healthcare Support Without Burnout
Healthcare institutions face a mounting challenge: patients expect round-the-clock access to quality care, but the workforce managing these functions is experiencing unprecedented burnout.
Transforming Healthcare Finances through Revenue Cycle Management
The financial well-being of healthcare institutions relies on one crucial process: revenue cycle management (RCM). This comprehensive approach covers the entire patient journey—from scheduling and registration to final payment collection—and its market size is expected to reach $152 billion by 2033. This growth is driven by increasing demand for efficient billing solutions, advanced RCM technology, […]
Streamlined Healthcare: Centralizing Operations for Success
In today’s rapidly evolving healthcare landscape, accelerated largely by developing technology and the Covid-19 pandemic, organizations face mounting pressure to improve patient care while reducing costs and increasing efficiency. Centralizing one’s customer and business operations is one approach that can lead to such significant improvements in service quality, cost-effectiveness, and overall organizational performance—and leading these […]
From Cost to Care: Implementing a Value-based Healthcare Model
By 2031, the global value-based healthcare industry, or VBH, is expected to be at $43 billion—equivalent to a compound annual growth rate (CAGR) of 17.2% in the next seven years. Healthcare providers’ transition to this model, then, which aims to ensure that patient care and health outcomes match costs incurred vs the traditional fee-for-service approach […]
How to Never Miss a Patient Call Again
In your healthcare practice, every phone call matters. Missed calls mean missed opportunities—for appointments, medical advice, or billing support. Yet, staffing shortages exacerbated by the pandemic have led to frustrated patients and lost opportunities for the practice. Research from Envera Health shows the average call abandonment rate for healthcare is around 7%. For a practice […]
5 Key Benefits of Outsourcing Office Operations in Multi-Site Dental Practices and DSOs
Multi-site dental practices and Dental Support Organizations (DSOs) grapple with the complexities of managing various aspects of patient intake, scheduling, insurance verification, and claims management. As these entities expand, streamlining operations becomes increasingly vital to maintain both quality care and operational efficiency. In this case, opting to outsource office operations is a strategic solution that […]
