Awards & Recognitions

Don’t just take our word for it.

2022 silver stevie winner international business

Customer Service Team of the Year

Honoring OP360’s customer service team for its unwavering dedication to delivering quality customer experience and propensity for going beyond clients’ needs

From the frontlines to the back office of service resolution, OP360’s customer service team works hard every day to make exceptional customer and supplier experiences happen. Thanks to their dedication, OP360 earned the prestigious Vendor Service Award and had over 130 staff receive free billable rest days. 

OP360 has the best customer service team. Based on the facts, their KSAT and SSAT dependence is innovative compared to just a simple CSAT across the board. The KPI submitted does show that the efforts they took did positively impact the organization.

- Anonymous Judge

The Customer Service Team of the Year award recognizes some subset of an entire customer service organization, such as a specific front-line, back-office, customer-complaints, or problem-resolution team. The team may be multidisciplinary, may stretch across multiple organizations (e.g., own organization, client organizations, and agency or vendor organizations), and a permanent or temporary team assembled only for a specific task or assignment.

 

The International Business Awards are the world’s premier business awards program. All individuals and organizations worldwide—public and private, for-profit and nonprofit, large and small—are eligible to submit nominations. The 2022 IBAs received entries from organizations in 67 nations and territories. Winners will be celebrated during a gala banquet at the InterContinental London Park Lane Hotel, in London, on Saturday, October 15th—the first live IBA awards ceremony since 2019.

The Ultimate Guide to Elevating Your Customer Experience
Discover how the powerful blend of AI and human expertise revolutionizes engagement, boosts revenue, and keeps you steps ahead of the competition.
The Ultimate Guide to Elevating Your Customer Experience
Discover how the powerful blend of AI and human expertise revolutionizes engagement, boosts revenue, and keeps you steps ahead of the competition. Download it now!
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