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Observe.ai
Uncover insights from every interaction. With 100% visibility into customer conversations in every channel, you can surface trends, opportunities, and risks and get a complete picture of your business. Hop on opportunities before it’s too late. And act on data, not hunches.
Supercharge your frontline teams.
Take performance to new highs with real-time guidance, targeted coaching, and automated workflows driven by Generative AI.
Drive outcomes across the business.
Accelerate outcomes from the contact center to the rest of your business. Make informed business decisions to fix product issues, optimize marketing campaigns, slash time off your processes, and more.
Overview:
Gain insights from 100% of customer interactions, maximize frontline team performance, and accelerate outcomes with live conversation intelligence built on the industry-first contact center LLM.
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Overview:
Gain insights from 100% of customer interactions, maximize frontline team performance, and accelerate outcomes with live conversation intelligence built on the industry-first contact center LLM.
