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Solidroad
Solidroad is an AI-powered simulation training platform for contact centres. Our tool allows agents to practice difficult conversations (voice, chat and email) with an AI customer and receive real-time, personalised performance feedback.
Overview:
Solidroad is helping large CX teams improve hiring, onboarding and training at scale. Our customer's are cutting their time to proficiency in half, saving 12 hours of manager/trainer time a week and reducing employee attrition by over 10%
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Overview:
Solidroad is helping large CX teams improve hiring, onboarding and training at scale. Our customer's are cutting their time to proficiency in half, saving 12 hours of manager/trainer time a week and reducing employee attrition by over 10%
