Nesting

Nesting allows new hires to gain confidence and receive feedback in a live environment before being fully deployed. This approach helps OP360 maintain high training standards and agent readiness.

Related Terms

Training

Launch

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Discover how the powerful blend of AI and human expertise revolutionizes engagement, boosts revenue, and keeps you steps ahead of the competition.

The Ultimate Guide to Elevating Your Customer Experience

Discover how the powerful blend of AI and human expertise revolutionizes engagement, boosts revenue, and keeps you steps ahead of the competition. Download it now!