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Brian Nepangue

Assoc. Director, Training, Qlty. & Dev.

Brian brings over a decade of experience in managing training and employee development across various BPO sectors, including Healthcare, Insurance, Telecommunications, and Banking. His expertise focuses on American culture, effective communication, and holistic customer experience, backed by a strong educational background in Business Administration and Nursing.

The Ultimate Guide to Elevating Your Customer Experience
Discover how the powerful blend of AI and human expertise revolutionizes engagement, boosts revenue, and keeps you steps ahead of the competition.
The Ultimate Guide to Elevating Your Customer Experience
Discover how the powerful blend of AI and human expertise revolutionizes engagement, boosts revenue, and keeps you steps ahead of the competition. Download it now!
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