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Joseph is an experienced senior director of IT with over 15 years of diverse experience in information technology, and a track record of driving strategic initiatives and delivering meaningful results. He has also successfully implemented IT solutions that have led to measurable outcomes, such as increased efficiency, cost savings, or improved customer satisfaction. Joseph’s journey includes successfully building a startup BPO from the ground up, where he played a pivotal role in shaping its vision, developing its IT framework, and driving its operational success. He specializes iIT operations, IT infrastructure, digital transformation, and project management, consistently leveraging technology to enhance efficiency and performance. His leadership style focuses on empowering teams, encouraging collaboration, and nurturing talent to achieve exceptional outcomes.