Director, Global Client Services
Michael brings to OP360 18+ years of comprehensive experience in contact center operations, client relationship management, and service delivery excellence. With a proven track record of managing large-scale operations, Michael has excelled in leadership roles and cross-functional collaboration with training, quality, IT, and HR teams to deliver exceptional customer experiences. He likewise has strong entrepreneurial experience, which demonstrates his strategic business acumen and ability to drive operational excellence across diverse business environments.
OP360® is a registered trademark
of OfficePartners360 LLC