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Michael Dutton

Director, Global Client Services

Michael brings to OP360 18+ years of comprehensive experience in contact center operations, client relationship management, and service delivery excellence. With a proven track record of managing large-scale operations, Michael has excelled in leadership roles and cross-functional collaboration with training, quality, IT, and HR teams to deliver exceptional customer experiences. He likewise has strong entrepreneurial experience, which demonstrates his strategic business acumen and ability to drive operational excellence across diverse business environments.

The Ultimate Guide to Elevating Your Customer Experience
Discover how the powerful blend of AI and human expertise revolutionizes engagement, boosts revenue, and keeps you steps ahead of the competition.
The Ultimate Guide to Elevating Your Customer Experience
Discover how the powerful blend of AI and human expertise revolutionizes engagement, boosts revenue, and keeps you steps ahead of the competition. Download it now!
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