OP360 Philippines

The world leader in voice-based business services.

The hottest outsourcing markets in the Philippines today include telecommunications, education, financial services, healthcare, manufacturing, and retail. English is one of the official languages in the Philippines and is spoken with a mild, neutral accent, making the country an attractive market for our clients.

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Our Philippines Offices

CEBU CITY

7F eBloc2 Tower, W. Geonzon Street, Cebu IT Park, Apas, 6000 Cebu City

Central Bloc Tower 1, Cebu IT Park, Cebu City

Skilled Workforce: Cebu has a large pool of highly skilled and educated professionals in various fields, including IT, customer service, and business process outsourcing. Several universities and colleges in the area produces a steady stream of qualified graduates.

English Proficiency: Cebuano and English are widely spoken in Cebu, making it easier for businesses to communicate with clients and customers in English-speaking countries.

Infrastructure: The city of Cebu has invested in modern infrastructure, including office spaces, technology parks, and reliable internet connectivity, to support the outsourcing industry.

Proximity to Manila: Cebu is relatively close to the capital city of Manila, allowing businesses to access resources, government support, and a larger talent pool if needed.

Government Incentives: The Philippine government has established special economic zones in Cebu, offering tax incentives and other benefits to attract

Our Philippines Offices

DAVAO CITY

9F Damosa Diamond Tower, Damosa IT Park, J.P. Laurel Ave, Lanang, Davao City, 8000 Davao del Sur

5F Damosa Topaz Tower, Damosa IT Park, J.P. Laurel Ave, Lanang, Davao City, 8000 Davao del Sur

Cost-Effective Labor: Davao offers a cost advantage compared to many Western countries, making it an attractive destination for businesses looking to reduce operational costs.

Stable Business Environment: The city has a reputation for stability and security, which is essential for business continuity. It’s considered one of the safest cities in the Philippines.

English Proficiency: Like Cebu, Davao has a high level of English proficiency, ensuring effective communication with English-speaking clients.

Talent Pool: Davao has a growing talent pool in various sectors, including IT, healthcare, and customer service, making it suitable for a wide range of outsourcing services.

Government Support: The local government in Davao is supportive of the outsourcing industry and provides incentives to attract businesses.

Our Philippines Offices

CAGAYAN DE ORO

SM CDO Downtown Premier

Emerging Outsourcing Hub: Cagayan de Oro is an emerging outsourcing destination, offering potential cost savings compared to more established locations.

Language Skills: Many residents of Cagayan de Oro are bilingual, with proficiency in English and Filipino, making them suitable for customer service and content-related tasks.

Lower Operating Costs: Operating costs, including office rent and labor, are generally lower in Cagayan de Oro compared to larger cities like Manila and Cebu.

Quality of Life: The city offers a good quality of life for employees, with a lower cost of living, proximity to natural attractions, and a relatively less congested urban environment.

Supportive Environment: Local government and business organizations in Cagayan de Oro are working to create a supportive environment for outsourcing companies, including providing infrastructure and incentives.

Why the Philippines?

The Philippines is our largest offshore location with two sites each in Cebu and Davao City, and soon in Cagayan de Oro City. The Philippines is an educational powerhouse with a 96% literacy rate, and a massive talent pool of college educated young professionals proficient in English. Cebu I.T. Park is situated in a primary section of Cebu City’s northern district. It’s easily accessed from Mactan International Airport and Cebu International Port. Davao City is one of the safest in the country combining a vibrant economy with a favorable business climate and modern infrastructure.

Cebu, Davao, and Cagayan de Oro are three prominent outsourcing destinations in the Philippines, each offering unique advantages for businesses considering outsourcing.