Surefire tips to improve your social media customer service
March 16, 2022
With a whopping 4.88 billion internet users around the world, there’s no reason for businesses not to implement social media
Customer Service
How marketing and customer service intersect
March 12, 2022
Every business screams attention, especially customer-facing ones. There’s no debate: Happy and satisfied customers lead to more money, business growth,
Achieving brand loyalty through powerful branding
March 2, 2022
Achieving and maintaining brand loyalty in this highly competitive market needs a lot of hard work, decision-making, and a flexible
What is customer perception?
February 28, 2022
Customer perception refers to how a customer sees and feels about a company’s products, services, and offered support. It includes
Surefire ways to effectively manage your remote customer service teams
January 28, 2022
To address your employees’ needs in remote work setup, we’ve listed surefire ways to effectively manage your remote customer service
These brands are loud and proud of their exceptional customer service
January 12, 2022
All businesses want to deliver exceptional customer service. Take it from these famous brands on how you can do so!
‘Tis the season to deliver excellent customer service: Handling customer complaints during the holidays
January 5, 2022
As consumers prepare for the biggest holiday season, your business should do so too. Check out these tips on how
Customer service trends you need to watch out for 2022
December 15, 2021
Did you know that 77% of customers become more loyal to businesses that consistently provide top-notch services? No wonder businesses prioritize customer
Five must-do inbound call strategies
November 29, 2021
Handling inbound calls could take a lot of planning and effort to make the process smooth. Read on to discover
Four fantastic ways to boost your inbound call strategy
November 22, 2021
To fully perform at its best, how do companies ensure that they’ve got the best set of inbound call strategy?
