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By 2031, the global value-based healthcare industry, or VBH, is expected to be at $43 billion—equivalent to a compound annual growth rate (CAGR) of 17.2%
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When generative AI was thrust into the tech limelight in late 2023, it was like meeting that hotshot new hire at the office—someone ready to
The Philippines commands an 18% global market share in customer experience, excelling in IT & digital services, healthcare services, and employee satisfaction among Global In-House
In your healthcare practice, every phone call matters. Missed calls mean missed opportunities—for appointments, medical advice, or billing support. Yet, staffing shortages exacerbated by the
Multi-site dental practices and Dental Support Organizations (DSOs) grapple with the complexities of managing various aspects of patient intake, scheduling, insurance verification, and claims management.
Beyond the chime of festive bells and the melodies of carols, the tune of the holidays reverberates with sales pitches and “buy now, pay later”
February is Black History Month—a time to acknowledge, educate, and celebrate Blackness and its history. This year’s observance focuses on the theme, “African American and
The Year of the Wood Dragon 2024 is the year of opportunities and evolution. In the Business Process Outsourcing (BPO) industry, this theme means technological
As winter wraps us in its embrace, we remember that the season is not just about the cold; it’s about warmth and giving. The same
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