Unlock the Power of Fully Managed Staffing Services with OP360
Navigating the Staffing Spectrum: Finding Your Perfect Fit
Multiple staffing solutions are available to businesses today, which makes choosing the right model a key to an organization's efficiency, flexibility, and overall success. Staffing models exist along a spectrum, ranging from internal to external and varying in levels of strategic involvement and risk.
Understanding Your Options
Direct Hiring
High Strategic Involvement | Maximum Control
Recruiting, employing, and managing staff entirely in-house, offering complete control but often constrained by geographic limitations and requiring substantial resources.
Seat Leasing
Moderate Strategic Involvement | Infrastructure Support
Provides physical infrastructure—such as desks, internet, and equipment—while you handle hiring, training, and management.
Employer of Record (EOR)/Staff Augmentation
Moderate Strategic Involvement | Reduced Administration
A third party handles legal employment while you manage daily operations, reducing administrative burdens while maintaining operational control.
Fully Managed Services
Lowest Risk | Highest Value
A strategic partner manages every aspect of staffing, from recruitment to ongoing performance management, allowing your team to focus on core business objectives.
Why Choose Fully Managed Services with OP360
End-to-End Support
Unlike other models, OP360 takes care of every aspect of staffing. From sourcing top talent to managing day-to-day performance, we ensure seamless operations so you can focus on strategic priorities.
Risk Mitigation
Staffing inherently involves risks, such as non-compliance with labor laws or turnover issues. With OP360, you can rest assured that all legal, regulatory, and operational requirements are handled by experts.
Scalability and Flexibility
Whether you’re scaling up or down, OP360’s Fully Managed Services adapt to your needs. This flexibility allows you to respond quickly to market changes without compromising quality.
Cost-Effectiveness
Managing staff in-house can be costly and resource-intensive. Fully Managed Services reduce overhead by centralizing processes and leveraging economies of scale.
Global Reach
OP360 provides access to a global talent pool, enabling businesses to overcome geographic limitations and tap into specialized expertise.
Increased Efficiency
By outsourcing staffing management to OP360, your internal teams are free to focus on their core competencies, driving innovation and productivity.
Fully Managed Services Across Industries
OP360’s Fully Managed Staffing Services deliver exceptional value across multiple industries, each with unique staffing challenges and requirements:
Healthcare
In an industry where precision and compliance are non-negotiable, our fully managed model ensures your staff meets strict regulatory requirements while handling sensitive patient information with the utmost care. From medical billing specialists to patient engagement representatives, OP360 delivers fully trained teams that understand HIPAA compliance and medical terminology.
eCommerce
The seasonal nature of eCommerce demands rapid scaling capabilities and 24/7 customer support. Our fully managed teams can flex up or down based on your sales cycles, providing seamless customer service, order processing, and returns management—all while maintaining your brand standards across every customer touchpoint.
Technology
Tech companies need specialized talent that understands complex products and can provide sophisticated technical support. OP360's fully managed services include comprehensive technical training programs and continuous skill development, ensuring your customers receive expert assistance from staff who truly understand your technologies.
Travel & Hospitality
Customer satisfaction in travel hinges on responsive, empathetic service during both routine bookings and unexpected disruptions. Our fully managed teams are trained in reservation systems, travel regulations, and crisis management—providing calm, efficient support exactly when your customers need it most.
Food Service
From delivery logistics to customer satisfaction, food service operations require reliable support that can handle peak times and special requests. OP360's fully managed teams ensure order accuracy, efficient routing, and positive customer interactions that strengthen your brand reputation with every order.
Powering Industry Giants
Trusted customer support partner of leading brands
Ready to unlock the full potential of your business with OP360’s Fully Managed Services? Contact us today.
AI Transforms Workforce Management Success
AI-powered solutions from OP360 and Alvaria transform workforce management challenges into operational highlights for online retail leader.
Next-Gen BPO
Collaborating with a next-generation challenger BPO offers greater flexibility and agility compared to traditional BPOs.
A Strategic Advantage for Business Continuity
This archipelago isn’t just a single location on a map—it’s a vast network of over 7,600 islands stretching approximately 1,150 miles from north to south.
