Awaken Intelligence LTD
Awaken Intelligence is a British Software Company with over 500+ customers worldwide. Awaken have been working in the call and contact centre space for 20+ years and are experts in this space. The focus of Awakens technology is to improve service whilst streamlining operations and processes. Awaken work with a wide variety of businesses and […]
Mavenoid
Mavenoid’s product support platform allows hardware and consumer electronic brands to provide seamless support to their customers. Our AI-powered self-service and remote support tools provide tailored support in the quickest, most cost-effective way.
Sestek
We create value in 3-main-areas for customer service with our AI-based solutions. 1. Conversational AI (virtual assistants)Â today can answer one of four customer questions without the help of a live customer representative. This percentage may seem small at first glance, but it means enormous cost savings and efficiency for a contact center that receives millions […]
LivePerson
As competition and customer expectations grow, companies continue to look for ways to optimize customer experiences across all channels. With LivePerson’s powerful integration solutions, companies can improve data accessibility, streamline essential workflows, and empower sales and service teams to deliver more personalized and relevant customer interactions at scale. Tenfold powers two of the five LivePerson […]
Zendesk
Unlock the power of customer experiences. Build lasting relationships with our complete customer service solution. Zendesk provides software-as-a-service products related to customer support, sales, and other customer communications.
AirCall
Aircall is the cloud-based call center and phone system of choice for modern businesses. A voice platform that integrates seamlessly with popular productivity and helpdesk tools. Aircall was built to make phone systems easy to manage – accessible, transparent, and collaborative. Aircall believes that a great conversation is the most powerful way to communicate with […]
TCN
TCN is a global provider of a comprehensive, cloud-based call center platform for enterprises, contact centers, business process outsourcing firms (BPOs) and collection agencies. Founded in 1999, TCN combines a deep understanding of the needs of call centers with a unique approach to pricing – no contracts, monthly minimums or maintenance fees – that supports […]
Zappix
Zappix transforms customer service interactions from voice encounters to visual experiences with On-Demand self-service solutions that resolve customer inquiries, improve customer experience, reduce costs, and grow revenues.
Playvox
Playvox provides a comprehensive suite of Workforce Engagement Management (WEM) solutions that allow you to elevate and empower employees with tools to schedule, evaluate, motivate, recognize, and reward agents at scale. Features and Benefits: -Easily create scorecards that adapt to your business -Automate the filtering of relevant interactions across channels -Omnichannel WFM supports the workflows […]
Bright Software, Inc.
Bright is an AI-powered immersive learning and simulation company that helps customers dramatically reduce training costs 25%+ while growing agent performance over more traditional methods of training. It’s a more modern, human way to grow.
