Who We Are
We are a US-headquartered BPO providing nearshore and offshore
support to ambitious scaling companies.
The numbers that matter
4 years average Agent tenure
We pay our teams well and provide them with plenty of support and development opportunities. This ensures we maintain an industry-defying Agent tenure rate.
5 years average client relationship
Openness and collaboration are the foundations of our client partnership. Your success is our success. We are in for the long haul.
More than 59% YoY growth
Thanks to our strong team and client base, we have maintained nearly 60% YoY growth over the last 4 years.
6 nearshore & offshore location
Our locations are in high-growth emerging cities with lower operation costs, less competition for employment, and tenured expertise.
Read our founders story
Looking for a better way to do business has
been key to the success of OfficePartners360.
And as the founders explain, this has defined
their entrepreneurial journey for over three
decades.
Read More
Culture & values
We try harder
In a world of Goliaths, we are proud to be David. Our simple advantage is our top-class people who are attracted by top pay and a culture of agile entrepreneurship.
Engagement
Work as one, have fun, build energy.
Empowerment
Commit to employee and client success.
Integrity
Act with honesty and honor in all that we do.
Go Beyond
Strive to make our clients’ businesses better.
Transformation
Continuously improve and innovate.
Service
Make a positive impact for our people, clients, communities and the countries in which we operate.
Mission
Our mission is to partner with ambitious brands to make scaling easy.
Vision
Our vision is a world where people, brands, economies, and communities achieve powerful growth, fueled by our work.
Employee survey results
Our teams are well supported, well paid, and given development
opportunities. It shows in our engagement results
Job Satisfaction
Fun at Work
Team Work is Valued
Supportive Leadership
Awards & Recognitions
At OP360, we strive for excellence – and we often receive recognition from
the industry! Here’s a list of the awards we’ve won recently.
2022 Stevie International
Business Awards
Founding Team of the Year
Recognizing the achievements of Tim, Ben, Dave, and Aaron—our founding team—since the beginning of 2020 in transforming OP360, driving its global expansion, and continuing their philanthropic work.
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2022 Stevie International
Business Awards
Customer Service Team of the Year
Honoring OP360’s customer service team for its unwavering dedication to delivering quality customer experience and propensity for going beyond clients’ needs.
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2022 Asia Pacific Stevie Awards
2022 Asia Pacific Stevie Awards
Response (COVID-19)
Recognizing OP360’s exemplary response to the COVID-19 pandemic to ensure the well-being of our constituents and employees, demonstrating perseverance to continue innovating and succeed.
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2022 Stevie Awards for
Great Employers
Employer of the Year
(Other Industries)
Recognizing OP360 as among the world’s best employers since the beginning of 2020 for achieving employee relations success and community engagement while overseeing business operations.
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2022 Stevie Awards for Great Employers
Corporate Social Responsibility
Program of the Year
(OP360 Cares)
Recognizing OP360 as among the world’s best employers since the beginning of 2020 for achieving employee relations success and community engagement while overseeing business operations.
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2022 CMO
Asia Awards
BPO Organization of the Year
Honoring OP360’s excellent outsourcing practices and exemplary commitment to clients, people, and communities, underlined by its diverse & inclusive culture.
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2022 CMO
Asia Awards
Best Social Media Campaign
(#WeAreOP360)
Honoring OP360’s digital marketing strategy on social media to establish its brand presence within the IT-BPM industry while supporting internal and external business needs.
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2022 HR
Excellence Awards
Excellence in
Workplace Culture
Honoring OP360’s purposeful and conscious efforts to shape a corporate culture that provides a positive, open, and adaptive environment for employees to thrive in.
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2022 HR Excellence Awards
Excellence in COVID-19 Response
Recognizing OP360’s outstanding strategic responses to managing the impacts of COVID-19 on its workforce, particularly highlighting sound decision-making, risk assessment, and ongoing communication with employees.
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2021 Silicon Review
50 Best Workplaces
The Silicon Review is the world’s most trusted online and print community for business & technology professionals. Our community members include thought-provoking CEOs, CIOs, CTOs, IT VPs and managers, along with jillions of diverse IT professionals.
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2021 Outsource Accelerator
#1 BPO Company in the USA
Honoring OP360’s commitment to providing outstanding outsourcing and business process optimization and customer experience services to companies across major verticals.
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2021 Outsource Accelerator
Top 9 Outsourcing Company in the PH
