OP360 Colombia

Robust infrastructure, bilingual Spanish-English talent, and safe modern cities make Colombia an ideal nearshore location.

Our clients look to Latin America for Spanish language skills, geographical proximity, and cultural similarities. Colombia offers high-quality services through time-zone compatibility, accent neutral bilingual capabilities, and a tech-savvy demographic giving our clients a strategic advantage.

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Torre Atlántica Centro Empresarial, Centro Historico, Barranquilla, Atlántico, Colombia

LYD House
Av. 20 De Julio, Nte. Centro Historico, Barranquilla, Atlántico, Colombia

  1. Language Skills: Colombian workers often have strong language skills, including proficiency in English, which is a key requirement for many outsourcing services, especially customer support and content creation.

  2. Time Zone Advantage: Barranquilla operates in the Eastern Time Zone, which allows for real-time collaboration with many cities in the United States. This is particularly beneficial for businesses requiring overlap in working hours with their clients or partners.

  3. Cultural Affinity: Colombian culture is known for its friendliness, adaptability, and strong work ethic, which align well with the expectations of many Western businesses.

  4. Stable Business Environment: Colombia has made significant progress in improving its business environment, and Barranquilla has benefited from this. The country offers a stable political and economic climate, which is crucial for business continuity.

  5. Infrastructure: The city has been investing in modern infrastructure, including office spaces and technology parks, to support the outsourcing industry. Reliable internet connectivity is also available.

  6. Proximity to the United States: Barranquilla’s geographical proximity to the United States, particularly Florida, makes it a convenient location for companies looking to outsource services to the U.S. market.

Why Colombia?

Our Barranquilla, Colombia delivery center opened in July 2021 and currently has 250 employees with a total capacity of 380 seats. We chose Barranquilla because of its growing prominence globally as a top Latin American location for the BPO industry.

Barranquilla stands out as one of the best locations for outsourcing business due to its strategic advantages. Its favorable time zone allows for efficient communication with clients across the Americas. The city boasts a growing pool of skilled professionals, often bilingual, supported by government incentives and a stable business environment. Modern infrastructure, strong language proficiency, cultural affinity, and improving safety measures further enhance its appeal. Barranquilla's emergence as a top Latin American BPO hub, coupled with your existing delivery center, positions it as an ideal destination for outsourcing, offering scalability, talent, and cost-efficiency essential for business growth and success.

Our facilities


CCTV monitoring throughout our offices

24/7/365 manned security guards at every entrance and exit

Disaster recovery plans in all our offices

Paperless environment

No printers, USB pen drives, CDs/DVDs, any computing or storage device inside the production floor

Visible company badge required for all staff


Strict nondisclosure and confidentiality agreement

Comprehensive background verification check

Independent security clearance

Periodic training on information security

Regular information security campaigns and audits

Robust information security policies and strict implementation, with possible sanctions leading up to termination for any violation

Office tour

Office highlights

Our premium and modern facilities provide a great working environment for our employees.

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Paperless office

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24/7 Non-stop service

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CCTV monitoring

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