Anthrolytics provides a Predictive Behavioral Analytics solution which combines behavioral and data science to predict what someone will do next, and why. Use cases are to predict agent attrition, unplanned absence and wellness in the contact center. This can reduce attrition costs by 20%. For customers we can predict who's likely to buy more, buy less or churn. Companies have seen increases in average revenue per user of 82% and reductions in churn of 11%.
OP360® is a registered trademark
of OfficePartners360 LLC
OP360® is a registered trademark of OfficePartners360 LLC