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Matterway

Meet Matterway. The enterprise-grade intelligent assistant that makes even the most fragmented processes run smoothly, for BPOs. Make any task 80% more efficient with real-time automation and decision augmentation. Leading BPO firms and global blue chips already use the Matterway Assistant to push their process excellence further and stay competitive.

Overview:

Matterway is the enterprise-grade intelligent assistant that makes fragmented processes run smoothly, for BPOs. Built to work the way your team works, you can make any task, any size, anywhere, 80% more efficient. This includes even the most complex back-office processes that stretch across multiple tools, interfaces and documents.

Your high-level benefits at a glance:
- Take service delivery to the next level
- Ship improvements at scale without any IT blockers
- Stand out by tech-enabling your teams

Matterway’s Assistant seamlessly integrates into any system or application BPOs and their clients already use, supercharging agents with real-time automation and decision augmentation so that they can get their work done ‘in 12 instead of 100 clicks’.

Ship improvements much faster than before, all without worry about client IT blockers or having to make system changes. Empower your teams to achieve higher productivity, reduced errors, and better quality so you can meet client expectations effortlessly.

Experience the future of work today with Matterway, a true technology partner in innovation and efficiency for BPOs.

Getting started with Matterway is easy and risk-free.

1. We set up a brief meeting to see how your employees’ work is currently done. Our software automatically creates a friction analysis to show what efficiency gains are possible.
2. Within a day, our solution engineers put together a custom, interactive prototype to show you what your assisted processes will look like with Matterway, including the effort to ship it. No surprises, just full visibility.
3. Within a week, our solution engineers will have shipped a production-ready solution that your agents can use in practice.
4. Repeat on the next process.

You can learn more about Matterway here. https://discover.matterway.io/


Contact Information

HQ:
Berlin, Germany

Overview:

Matterway is the enterprise-grade intelligent assistant that makes fragmented processes run smoothly, for BPOs. Built to work the way your team works, you can make any task, any size, anywhere, 80% more efficient. This includes even the most complex back-office processes that stretch across multiple tools, interfaces and documents.

Your high-level benefits at a glance:
- Take service delivery to the next level
- Ship improvements at scale without any IT blockers
- Stand out by tech-enabling your teams

Matterway’s Assistant seamlessly integrates into any system or application BPOs and their clients already use, supercharging agents with real-time automation and decision augmentation so that they can get their work done ‘in 12 instead of 100 clicks’.

Ship improvements much faster than before, all without worry about client IT blockers or having to make system changes. Empower your teams to achieve higher productivity, reduced errors, and better quality so you can meet client expectations effortlessly.

Experience the future of work today with Matterway, a true technology partner in innovation and efficiency for BPOs.

Getting started with Matterway is easy and risk-free.

1. We set up a brief meeting to see how your employees’ work is currently done. Our software automatically creates a friction analysis to show what efficiency gains are possible.
2. Within a day, our solution engineers put together a custom, interactive prototype to show you what your assisted processes will look like with Matterway, including the effort to ship it. No surprises, just full visibility.
3. Within a week, our solution engineers will have shipped a production-ready solution that your agents can use in practice.
4. Repeat on the next process.

You can learn more about Matterway here. https://discover.matterway.io/
The Ultimate Guide to Elevating Your Customer Experience
Discover how the powerful blend of AI and human expertise revolutionizes engagement, boosts revenue, and keeps you steps ahead of the competition.
The Ultimate Guide to Elevating Your Customer Experience
Discover how the powerful blend of AI and human expertise revolutionizes engagement, boosts revenue, and keeps you steps ahead of the competition. Download it now!
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