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Unbabel
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Unbabel

Powered by state-of-the-art AI and a worldwide community of translators, Unbabel delivers translation at enterprise scale.

Unbabel's translation platform combines the best blend of machine and human translation so you can provide a consistent multilingual customer experience, grow to new markets and build trust around the world.

Unbabel is the AI-powered, human-perfected global translation platform that integrates with your existing CRM and chat tools to automate real-time translations across major digital support channels.

We offer businesses complete control and transparency over translation through customizable pipelines tailored to meet specific demands, whether it's fast turnaround times, exceptional quality, or cost-effective solutions.

Key Facts:

- Unbabel is fully GDPR compliant, automatically detecting and redacting sensitive data to protect customer privacy.

- Unbabel acts as an invisible layer between your CRM and customers, providing translations within existing workflows.

- Our domain localization and glossary features ensure a native-like presence in every language.

- Unbabel combines artificial and human intelligence for native-quality translations, consistently surpassing machine translation engines.

- Boost NPS, CES, and CSAT scores by assisting global customers in their own language.

- Major global brands use Unbabel for long-term customer success strategies and enterprise-standard innovation.

- We handle peak-season volumes and cover long-tail languages, enabling scalable multilingual support at a lower cost, regardless of location or agents on shift.

- Build a more effective, scalable, and flexible team by recruiting your agents for their support skills, not their languages.

Overview:

Unbabel, an AI-powered language operations platform, enables customer service agents of leading global enterprises to communicate in multiple languages, enhancing flexibility, productivity, and reducing operational costs. Utilizing AI, automation, and data throughout the translation process, Unbabel ensures the perfect balance of quality, speed, and cost for different business needs.


Contact Information

HQ:
San Francisco, California
Phone:

Social Info

Overview:

Unbabel, an AI-powered language operations platform, enables customer service agents of leading global enterprises to communicate in multiple languages, enhancing flexibility, productivity, and reducing operational costs. Utilizing AI, automation, and data throughout the translation process, Unbabel ensures the perfect balance of quality, speed, and cost for different business needs.
The Ultimate Guide to Elevating Your Customer Experience
Discover how the powerful blend of AI and human expertise revolutionizes engagement, boosts revenue, and keeps you steps ahead of the competition.
The Ultimate Guide to Elevating Your Customer Experience
Discover how the powerful blend of AI and human expertise revolutionizes engagement, boosts revenue, and keeps you steps ahead of the competition. Download it now!
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