Elevate Patient Care with a Leader in Healthcare Outsourcing
Healthcare BPO Services
service levels
to proficiency
Business Process Outsourcing for Healthcare Providers Means Better Care for Patients
The healthcare industry today faces unprecedented challenges: workforce shortages, rising operational costs, and an environment that demands swift action. Providers who want nothing more than to deliver exceptional care often find they are ill-equipped to manage their patient expectations. But healthcare outsourcing offers a real solution.
OP360’s BPO services for health and wellness professionals lets you redirect your focus back where it belongs. Outsource your non-core healthcare activities to us and together, we can give your patients the care they demand both in and out of the office. OP360 offers a full suite of customizable solutions that will help you simplify operations, reduce costs, and improve patient outcomes.
Key Benefits
Enhance Patient Experience
Deliver faster, more personalized support while streamlining administrative tasks, ensuring every patient interaction builds trust and satisfaction.
Refocus on Core Care Delivery
Delegate non-core functions like billing, data management, and supply chain logistics, so your team can prioritize exceptional care.
Prepare for the Future
Stay ahead of industry trends with scalable, cost-effective solutions that grow with your organization’s needs.
Our BPO Services in Healthcare are Customizable
Running a healthcare organization means juggling patient care, confirming appointments, answering patient questions, compliance, billing, insurance, and so much more. Every type of facility— from med spas to medical specialists- has its own priorities and bottlenecks. OP360 alleviates these burdens with comprehensive services tailored to each of their special needs.
Our solutions are built on years of experience supporting multi-practice providers, medical and dental service providers, and medical supply companies like:
- Administrative inefficiencies that strain your resources.
- Long billing cycles and reimbursement delays.
- Managing inventory of medical and hospital supplies.
- Rising costs of in-house operations.
Comprehensive Healthcare Outsourcing Solutions
OP360 offers a wide range of BPO services in healthcare to streamline operations and improve the patient journey:
Patient Care and Support
We assist with appointment scheduling, patient onboarding, and follow-up, ensuring every touchpoint enhances satisfaction and builds trust. Our teams are skilled at delivering compassionate care, acting as an extension of your organization.
Revenue Cycle Management
From billing and coding to claims processing, we streamline your revenue cycle to reduce delays and improve cash flow. Our expertise ensures compliance and accuracy, helping you avoid costly errors.
Medical and Hospital Supplies Management
We provide inventory tracking, order fulfillment, and procurement support for medical and hospital supplies. Keep your facilities stocked and ready to meet patient needs.
Administrative and Back Office Support
Free up your internal teams by outsourcing tasks like data entry, file management, and reporting. Our professionals are trained to maintain confidential records with accuracy and efficiency.
Healthcare IT and Telehealth Support
Leverage our tech skills to improve telehealth services, manage patient portals, and enhance digital interactions. We help you provide accessible care while staying ahead of industry trends.
Powering Industry Giants
Trusted customer support partner of leading brands
Comprehensive Healthcare Outsourcing Solutions
1
Industry Expertise and Compliance
With deep experience in healthcare, we understand the complexities of your operations and act in full compliance with regulations like HIPAA and PCI-DSS.
2
Scalability and Flexibility
Whether managing surges in patient demand or expanding your services, our solutions scale to meet your needs without disrupting operations.
3
Cost-Effective Solutions
Reduce operational costs by up to 70% compared to in-house teams, allowing you to reinvest in patient care and growth initiatives.
4
Advanced Technology Integration
From AI-driven data management to telehealth optimization, we provide cutting-edge tools that enhance efficiency and accuracy.
Your Trusted Partner in Health & Wellness BPO Outsourcing
At OP360, we’re committed to helping healthcare organizations thrive by removing operational barriers and empowering better patient care. Whether you’re a provider, hospital, or wellness business, our healthcare outsourcing solutions are designed to meet your needs and exceed expectations. We are HIPPA Compliant and PCI DSS v 4.0 Level 1, ISO/IEC 27001:2013 (ISMS), ISO 22301:2019 (BCMS), SOC 2 Type 2 secure.
Contact Us
Contact us today to explore how we can support your healthcare organization.