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Johnny Follin

VP, Global Implementations & PMO

Johnny is a seasoned leader with over 15 years of experience in global client implementations, project management, and operational scalability. At OP360, he established the PMO department, led global site expansions, and implemented AI-driven innovations, contributing to $2M in revenue growth. Previously, he held leadership roles at TaskUs and Oasis Outsourcing, driving large-scale implementations, process automation, and international expansion. 

The Ultimate Guide to Elevating Your Customer Experience
Discover how the powerful blend of AI and human expertise revolutionizes engagement, boosts revenue, and keeps you steps ahead of the competition.
The Ultimate Guide to Elevating Your Customer Experience
Discover how the powerful blend of AI and human expertise revolutionizes engagement, boosts revenue, and keeps you steps ahead of the competition. Download it now!
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